Skip to main content
Customer Support Customer Support

Windows crashing

  • December 15, 2014
  • 1 reply
  • 30 views
K
Why does webroot repair crash windows 8.1 on my Lenovo yoga Pro 3

    1 reply

    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • December 15, 2014
    Hello keri,
     
    Welcome to the Community Forum,
     
    Can you please do a clean reinstall of WSA and Please follow the steps closely!
     
    • Make sure you have a copy of your Keycode
    • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
    • Download a Copy Here (Best Buy Subscription PC users click HERE)
    • Uninstall WSA and Reboot
    • Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
    • Let it finish it's install scan
    • Reboot once again
    Please let us know if that resolves your issue? If not please issue a support ticket  https://www.webrootanywhere.com/servicewelcome.asp  free of charge.
     
    Thanks,
     
     
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    Terms & ConditionsAccessibility statement