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would like to down load my webroot on to my sons computer as he had just a 6 month subsription

  • July 11, 2015
  • 1 reply
  • 26 views

hi i would like to down load my web root on to my sons computer as i have a 3 computer subscription but can not seem to figure out how to do it
 

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • July 11, 2015
Hi waterloo
 
Welcome to the Community Forums.
 
Well we can certainly help here.
 
Assuming that you are using the PC version of WSA you can download the installer for the Webroot version from here or the Best Buy version from here (if using a Mac then please post back and we can provide the link for relevant versions).
 
The all you need to do once the installer is downloaded to your son's computer is to run it, making sure that (i) the PC is connected to the internet & (ii) you have your keycode to had as you will need to enter it during the installation process.  Allow the installlation, including the initial scan to complete and then REBOOT the computer.
 
And that should do it.  Should you have any issues or and further questions then please post back here and we wil do our best to assist.
 
However, I should also point out that if WSA is already installed on your son's computer and it is just that the 6 month's subscription has or is expiring then there is no need to install WSA again.  If you want him to use a spare seat of your subscription then all you need to do is to click on the gear/cog symbol to the right of the 'My Account' tab in the main app panel.  A new panel will display with a large entry field on the right hand side.  You can just enter your keycode in that field and then click the 'Activate' button immediately below, and that should activate the seat of your subscription for him to use WSA on his PC.
 
Hope that something in the above rambling reply is of assistance?
 
Regards, Baldrick