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Would webroot interfere with me from accessing internet after I had Direct TV "On Demand" installed

  • February 17, 2015
  • 1 reply
  • 29 views
N
I had Direct Tv install "On Demand" to my tv about two weeks ago and I've had trouble accessing internet ever since. Even when I try to get into my email I get a message down in lower left corner saying "waiting for Webroot Filtering Extension" and then it's like it's trying to figure stuff out. Sometimes I can get to internet, sometimes (more often than not) can't. Could Webroot be trying to interfere with with connection by not recognizing Direct TV. I have a wireless router, which is required for "On Demand" program.

    1 reply

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • February 17, 2015
    Hello norvin,
     
    Welcome to the  Webroot Community Forum,
     
    Here is a Thread by TripleHelix that was posted and you might want to follow those instructions there. And here's another possibility in this thread here
     
    You might want to check these places for
     
     
     
    Hope this helps and if not please get back to us!
     
     
     
    Thanks!
     
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