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WRSA.exe

  • December 29, 2015
  • 5 replies
  • 98 views
L
Fresh Face
Recently when I boot my pc I receive a user account control notice asking to allow WRSA.exe.  I've had WRSA for several years on different pc's.  Currently a Toshiba with Win 7 Home Premium  64 bit os.  What would be causing this to come up at every boot?  Hasn't happened before now.

    5 replies

    Nemo
    Community Leader
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    • Nemo
    • Community Leader
    • December 29, 2015
    Hi ? and welcome to the Community forums.
     
    The UAC issue started two weeks ago when the current version of WSA was rolled out. Webroot tell us they are working on a solution so we can only hope it will soon be sorted.
     
    I am also running Win 7 and as far as I can gather from all the complaints about this issue, it seems to affect Win7 more than W10.
     
    Nemo
      RetiredTripleHelix
      Gold VIP
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      Hello and Welcome to the Webroot Community!
       
      We Beta Testers are testing a new build that solves this issue and hopefully they will be pushing an update out today so this issue will go away.
       
      Thanks,
       
      Daniel 😉
        L
        Fresh Face
        • LewisMc
        • Author
        • Fresh Face
        • December 29, 2015
        Thanks for the info.  Standing by
         
        L
        Fresh Face
        • LewisMc
        • Author
        • Fresh Face
        • December 29, 2015
        Copy that Daniel.   At least it's not a malicious poke at my system which was my first concern.  Standing by...
         
        Thanks.  
        RetiredTripleHelix
        Gold VIP
        Forum|alt.badge.img+56
        ? v9.0.7.46 is now released to all consumers it could take a few days and if it continues to act up please do a clean reinstall!
         
        https://community.webroot.com/t5/Announcements-and-Release-Notes/PC-Agent-release-notes-for-version-9-0-7-46/m-p/234019
         
        Please follow the steps closely!
         
        • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
        • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
        • Download a Copy Here (Best Buy Subscription PC users click HERE)
        • Uninstall WSA and Reboot
        • Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
        • Let it finish it's install scan
        • Reboot once again
        Thanks,
         
        Daniel 😃
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