Hello ?,

 

Welcome to the Webroot Community,

 

What browser are you using? Microsoft Edge? If so please look here at the KB article.

 

Also since the release of FF 40 this is a known problem as a result in the change in which Mozilla allow 3rd part extensions like the Password Manager to be handled; add-ons must be 'signed' in order to work correctly.  Webroot is aware of the situation and a fix should be coming but I havent a EST.



 

So you can use Chrome and IE for PWM.

 

 

 

Hope this helps and if not get back to us.

 

 

 

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So sorry, meant to say I'm using Firefox. I will wait for the fix.

 

Thank You!

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