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A double charge to my credit card

  • October 27, 2015
  • 1 reply
  • 51 views

I tried to buy a license for Webroot but when I've try to pay the website has collapse and it made a double charge of $49 to my credit card. What can I do?

1 reply

shorTcircuiT
Gold VIP
  • Gold VIP
  • October 27, 2015
Hello there, welcome to the Community!
 
You will want to call Sales and Renewals and have them check the charges.  They can be reached at:
 
United States Purchases and Renewals
M-F 7am?8pm MT
Sat?Sun 7am?6pm MT
Call 1-866-612-4268
 
 Webroot Customer Support
 
 I hope this helps