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account

  • October 23, 2014
  • 1 reply
  • 75 views

can't log into my account because my email does not exist in system,really

1 reply

shorTcircuiT
Gold VIP
  • Gold VIP
  • October 23, 2014
Hello paultirrell, welcome to the Webroot Community!
 
Have you checked your email for any communication from Webroot?  There is alway a chance that one character was mistyped when setting up the account, so it will not work now.
 
You can submit a Trouble Ticket to have Webroot Support help in verifying the account, as well as resetting it so that you can access. it.