ACTIVATION
Best answer by TripleHelix
This don’t tell me anything, why does it tell me I need to activate my account when it should already be activated
Hello
We can only do so much on the Community so it’s best to Contact support via the Ticket system or you can call them. Call during the day Mon - Fri 7 AM to 5:30 PM (MDT): 1-866-612-4227
Thanks,
Welcome to the Community Forums.
Would you be able to provide additional information such as whether your subscription has expired and you have renewed? Whether that renewal was based on time added to your existing keycode or you were provided with a new keycode, etc.
Regards, Baldrick
This don’t tell me anything, why does it tell me I need to activate my account when it should already be activated
+63This don’t tell me anything, why does it tell me I need to activate my account when it should already be activated
Hello
We can only do so much on the Community so it’s best to Contact support via the Ticket system or you can call them. Call during the day Mon - Fri 7 AM to 5:30 PM (MDT): 1-866-612-4227
Thanks,
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