Hello and WQelcome to the Webroot Community Forum,

 

For your PCs please follow these instructions closely,

 

• Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584
  
• KEEP the computer online fthe install to make sure it works correctly
  
• Download a Copy Here (Best Buy Subscription PC users click HERE)
  
• Install with the new installer, enter your Keycode
  
• Let it finish it's install scan
  
• Reboot

 

Now for your iPhone this will be different.  Look at this KB article here and here  You can install Webseure Browser and backup & Sync from the Apple Store if you wish.

 

It's important to know that your iOS device will not show up under "mobile protection" in your account, regardless of what version of Webroot you have. SecureWeb and SecureSync are Webroot apps for iOS devices, but they are not anti-virus applications and thus will not appear in the mobile anti-virus portion of the account area.

 

 

 

If you have anymore questions then please feel free to ask.

 

 

Kind Regards,

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