I installed Webroot. Now after installing when I open it, it says my subscription has ended. Why?
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Hi firelands66
Welcome to the Community Forums.
There are a couple of things that you can try. First, try entering your keycode and activating it again, as follows:
Give that a try and if that does not work then please try uninstalling and then clean installing WSA as follows:
If your subscription is directly through Webroot, you will need to contact Webroot Support. You can do so by submitting a Support Ticket if you have not already done so, or by phone during business hours. (The online Ticketing system is manned 24/7)
If your subscription is through Best Buy Subscription Software services, you may need to call them at 1-800-GEEK-SQUAD.
Regards, Baldrick
Welcome to the Community Forums.
There are a couple of things that you can try. First, try entering your keycode and activating it again, as follows:
Give that a try and if that does not work then please try uninstalling and then clean installing WSA as follows:
- Make sure you have a copy of your Keycode
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE)
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and DO NOT import any settings; you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
If your subscription is directly through Webroot, you will need to contact Webroot Support. You can do so by submitting a Support Ticket if you have not already done so, or by phone during business hours. (The online Ticketing system is manned 24/7)
If your subscription is through Best Buy Subscription Software services, you may need to call them at 1-800-GEEK-SQUAD.
Regards, Baldrick
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