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Can I remotely uninstall Webroot from a laptop that I no longer have access to?

  • January 4, 2016
  • 2 replies
  • 127 views
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Can I remove my webroot or transfer the keycode to another machine for a laptop that is no longer in my possession?

    2 replies

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • January 4, 2016
    Hello ?
     
    Welcome to the Webroot Community,
     
    Please go here to the KB Article on https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-to-Deactivate-a-PC/ta-p/31240
     
    Edited the above link
     
    Then you can install Webroot to another PC, As shown below.
     
    Please follow the steps closely! This is for a PC not a Mac, If you need instructions for a Mac let me know!

     
    • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
    • KEEP the computer online for the install to make sure it works correctly
    • Download a Copy Here (Best Buy Subscription PC users click HERE)
    • Install with the new installer,
    • Let it finish it's install scan
    • Reboot
    Hope this helps?
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    Baldrick
    edwin_eekelaers
    Popular Voice
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    If Ssherjj 's answer doesn't do the trick then the question is how come that laptop is no longer in your posession... If you sold it or gave it away you should have removed it prior to that.If it got stolen that's another question.
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