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Can I uninstall Webroot Mac by dragging to the trash or are there other files I need to delete?

  • March 17, 2015
  • 1 reply
  • 78 views
J
I don't seem to find and uninstall option.  Just trying to troubleshoot......My finder menu appears for an instant and then as soon as Webroot opens up it is gone and only appears again when you open an application.  This is version 8.0.8.38 that I believe was dowloaded from the web a while ago. I have new version that I received when I bought my new Mac last week that I will install when I figure out what the problem is.
 
Thank you.
 

    1 reply

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • March 17, 2015
    Hello and Welcome to the Community Forum,
     
    Please look here to uninstall your Webroot from your Mac,
     
    To uninstall Webroot SecureAnywhere, follow the instructions below.
    1. Shut down SecureAnywhere by clicking the Webroot icon [img]http://sw.nohold.net/Webroot/Images/wsa_icon.png[/img] in the menu bar and selecting Shut Down SecureAnywhere. [img]http://sw.nohold.net/Webroot/Images/macwebrootmenushutdown.png[/img] If prompted, confirm that you want to shut down SecureAnywhere.  
    2. Open the Finder by clicking the Finder icon [img]http://sw.nohold.net/Webroot/Images/mac_finder_icon.png[/img] in the dock.  
    3. Open the Applications directory. [img]http://sw.nohold.net/Webroot/Images/mac_click_applications.png[/img]  
    4. Click and drag the Webroot SecureAnywhere program icon into the Trash [img]http://sw.nohold.net/Webroot/Images/mac_trash_icon.png[/img] in the dock. A confirming window appears.  Click Uninstall. [img]http://sw.nohold.net/Webroot/Images/macuninstallwsa.png[/img] Webroot SecureAnywhere is now uninstalled.  There is no need to restart your computer
     
    To install the software:
      [list=1]
    1. Click here to download the SecureAnywhere installer to your Mac.  
    2. Double-click wsamac.dmg to open the installer.  
    3. Drag the Webroot SecureAnywhere icon into the Applications folder.
    [/list]Hope this helps and if not please get back to us.
     
     
    Kindd Regards,
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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