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can' t contact customer service by phone or e mail

  • March 20, 2015
  • 6 replies
  • 67 views
L
Fresh Face
Help

    6 replies

    RetiredTripleHelix
    Gold VIP
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    @ wrote:
    Help
    Hello and Welcome to the Webroot Community!
     
    May I ask why you can't and is there something we can help you with? Did you try the office closes to you? http://www.webroot.com/us/en/company/contact-us
     
    Thanks,
     
    Daniel 
    Ssherjj
    L
    Fresh Face
    • Loonmagic
    • Author
    • Fresh Face
    • March 20, 2015
    They do not answer the phone and e-mail is set back address unknown
    RetiredTripleHelix
    Gold VIP
    Forum|alt.badge.img+56
    Can we help you? Can you tell us what the issue is? Did you try a Support Ticket? Webroot Customer Service
     
    Thanks,
     
    Daniel 😉
    Ssherjj
    L
    Fresh Face
    • Loonmagic
    • Author
    • Fresh Face
    • March 20, 2015
    Unable to install on second machine, refused password and key
    L
    Fresh Face
    • Loonmagic
    • Author
    • Fresh Face
    • March 20, 2015
    I tried all the numbers and e-mail addresses and got nowhere other than an answer by e-mail that they got my e-mail, no other response.
    RetiredTripleHelix
    Gold VIP
    Forum|alt.badge.img+56
    @ wrote:
    Unable to install on second machine, refused password and key
    Where did you purchase WSA from? Would be a Best Buy Subscription via Geek Squad? Have you setup your online console? Webroot SecureAnywhere Online Console you may need to remove a system before putting it on another?
     
    Thanks,
     
    Daniel 
    Baldrick
    Ssherjj
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