I would check the firewall settings and make sure that the browsers havent been set to block. I would also check the identity shield and check that the browsers havent been set to block.

 

1) Click on the "Identity & Privacy" tab on the top

2) Click on "View/Edit Protected Applications" option

3) In that list look for the following file and set it to allow.

 

Iexplore.exe

Chrome.exe

Firefox.exe

 

Failing that I would shut down Webroot and see if you can get online.

 

Thanks,

 

---