cannot add a mobile phone to my account

This software is extremely user unfriendly...its impossible to add a mobile phone to your account even after trying for many many hours....OMG...I just want to delete it and get a different websecurity

Hello Hunter,
 
Welcome to the Community Forum,
 
Please try this below,
 

Android Installation Instructions - SecureAnywhere Internet Security Complete

 

• Create your SecureAnywhere Account (if you haven't already).
• On your Android mobile device, launch the Google Play Store
• Search for "Webroot Security Free" and install the app [img]http://www.webroot.com/shared/images/business-security-free.png[/img]
• After it downloads, tap Open to begin setting up the app
• When prompted to set up an account, tap "I already have a Webroot account" and enter your account username and password.
• Once you have finished setting up the app, tap your device's Menu button, and then tap Register.
• Tap Activate and then enter your Keycode. You can find it on a card inside your box or in an email message if you ordered your product online. Tap OK to finish activating your Internet Security Plus subscription.

As part of your SecureAnywhere Internet Security Plus subscription, you can also download the SecureWeb app form the Google Play Store (search for "Webroot SecureWeb Browser").
http://www.webroot.com/shared/images/business-secureweb-browser.pngSecureWeb is a secure web browser that keeps you safe as you surf the web, and provides access to your secure login credentials and form-fill profiles stored in the Password Manager in your SecureAnywhere account.
To access the Password Management features in SecureWeb, tap your device’s Menu button and then tap the Vault button http://www.webroot.com/shared/images/business-vault.png and enter your SecureAnywhere username and password.
For more Information, see Webroot SecureAnywhere Mobile Help
https://community.webroot.com/t5/Webroot-SecureAnywhere-for/Which-Android-Version-Do-I-Download/ta-p...
 
 
Please get back to us if this doesn't help,
 
 
Kind Regards,

@ wrote:
This software is extremely user unfriendly...its impossible to add a mobile phone to your account even after trying for many many hours....OMG...I just want to delete it and get a different websecurity

Hunter
 
Would you please uninstall WSA on your device and startover with a clean install?
 
To make things simplier you can follow these instaructions here https://community.webroot.com/t5/Webroot-SecureAnywhere-for/How-to-Uninstall-Webroot-From-an-Android-Mobile-Device/ta-p/140807
 
Then you can follow these instructions or the ones I posted earlier.
 
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Installing-Webroot-SecurityAnywhere-Mobile/ta-p/147065
 
 
Let us know if you still run into problems ok?