My client recently installed Cisco VPN with MyConnect on my laptop so I can work from home. However, I continue to get error messages "unable to connect with server. Check Inernet connection." There's no problem with my internet connection, and I am wondering if there is a WebRoot setting that I need to check somewhere.
Any help is much appreciated.
Cisco VPN problem....is there a Webroot setting that might be causing an issue?
Hi pferrell
Welcome to the Community Forums.
It is always possible that WSA is inadvertently blocking a component of the VPN Client. Please review this KB Article that details the 3 key areas to check within WSA for any of the VPN software components being logged, what each area covers, what the settings means and how to adjust them.
I would start there and come back here should you have any points that you are not clear on or any further questions re. this topic.
Regards, Baldrick
Welcome to the Community Forums.
It is always possible that WSA is inadvertently blocking a component of the VPN Client. Please review this KB Article that details the 3 key areas to check within WSA for any of the VPN software components being logged, what each area covers, what the settings means and how to adjust them.
I would start there and come back here should you have any points that you are not clear on or any further questions re. this topic.
Regards, Baldrick
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