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Connecting to Internet

  • April 29, 2025
  • 1 reply
  • 54 views
G
New Member

When trying to log in to Webroot Wifi Security I get this notice:

WiFi is still connected and computer is online.

 

This happened after I re-installed the program

 

MSI Laptop, Windows 10 Home Edition

Best answer by TripleHelix

Hello ​@Gangerolf 

 

Anything to do with the Wi-Fi Security it’s always best to contact Webroot Support as in most cases it’s a back end issue.

 

https://mysupport.webrootanywhere.com/supportwelcome.aspx?source=webrootwifisecurity

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

Thanks,

    Jasper_The_Rasper
    Ssherjj
    TripleHelix

    1 reply

    TripleHelix
    Moderator
    Forum|alt.badge.img+63
    • TripleHelix
    • Moderator
    • Answer
    • April 29, 2025

    Hello ​@Gangerolf 

     

    Anything to do with the Wi-Fi Security it’s always best to contact Webroot Support as in most cases it’s a back end issue.

     

    https://mysupport.webrootanywhere.com/supportwelcome.aspx?source=webrootwifisecurity

     

    Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

     

    Thanks,

    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
    Jasper_The_Rasper
    Ssherjj
    TripleHelix
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