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duplicate billing

  • April 13, 2015
  • 2 replies
  • 36 views
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I have two bills from Webroot one for 40+ the other for 89 $  neither of the numbers/codes match the account numbers on my devices One a Mac the other a PC

    2 replies

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • April 13, 2015
    Hello @
     
    Welcome to the Community Forum,
     
    Please Contact Webroot http://www.webroot.com/us/en/company/contact-us
     
    Also is this a Best Buy Subscription? Contact them at 1-800-Geek Squad.
     
    Maybe @ would be able to look into this?
     
     
     
     
     
    Kind Regards,
     
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    nic
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    • nic
    • Retired Webrooter
    • April 14, 2015
    I do see the two transactions in there - I'm wondering if you have multiple keycodes that are set to autobill.  Anyway, just call in and our folks will be able to get that sorted out for you.
    Ssherjj
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