Hi all,
I purchased a Latop ASUS in Best Buy and they included the Webroot WIS 3 User 6 months package (27 U$S). I have installed the software, created the Webroot account, everything is OK, but I couldn´t find the way to extend the 40 days coverage to 6 months..
I have installed the sofware 10 days ago and I every day I receive the message ...You have 30 more days..
Any TIP to use the 6 months coverage included with my ASUS Laptop?
TIA!
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Hello there and welcome to the Webroot Community!
Changing from the trial version to your 6 month subscription should be easy. If Webroot was installed using the Best Buy download, simply open the software and click the Account tab at the upper right.
Your current trial key code will be listed. Click "Activate New Key Code" right below that and enter the key code that came with the 6 month subscription. The key code will be located under a peel off sticker on the back of the box.
If your Best Buy key code is not accepted, you can uninstall Webroot, and then use the link in my Signature to obtain the Best Buy download that will accept your key code.
Don't forget to log into the account you already made to add the new key code. This is also pretty easy.
Log into the account, then click your email address at the upper right. Select "Manage Key Codes" from the drop down. On the next screen, click the button to add a key code to the account.
If you have any problems, or need help installing the Best Buy download, you can also call 1-800-GEEK-SQUAD for additional assistance.
Let me know if the is of any help to you!
Changing from the trial version to your 6 month subscription should be easy. If Webroot was installed using the Best Buy download, simply open the software and click the Account tab at the upper right.
Your current trial key code will be listed. Click "Activate New Key Code" right below that and enter the key code that came with the 6 month subscription. The key code will be located under a peel off sticker on the back of the box.
If your Best Buy key code is not accepted, you can uninstall Webroot, and then use the link in my Signature to obtain the Best Buy download that will accept your key code.
Don't forget to log into the account you already made to add the new key code. This is also pretty easy.
Log into the account, then click your email address at the upper right. Select "Manage Key Codes" from the drop down. On the next screen, click the button to add a key code to the account.
If you have any problems, or need help installing the Best Buy download, you can also call 1-800-GEEK-SQUAD for additional assistance.
Let me know if the is of any help to you!
I would also like to point out that Best Buy subscriptions automatically start the day they are purchased.
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