Google Chrome help

Those are all great troubleshooting steps and I think we might have to collect logs to figure it out.
 
Is anything being monitored when you click  Utilities, System Control and 'Start' under Control Active Processes?
 
 

When I start it, it says it's allowed. There are several monitored processes but nothing chrome

The problem is with Webroot's new "Infrared" heuristics. Go to the Heuristics Settings page and unselect "Enable new Webroot Infrared Heuristics" and instead select "Enhanced Heuristics" or "Normal Heuristics".  That fixed it for me.

Thanks for the response. I went to the page and it was already set to standard and the enable infrared was already unchecked. Played around with different heuristic settings and still nothing.

I have been reading all of this, as everyone here knows I am an avid Chrome user,  but I admit I am quite clueless.  I have been having no problems like this at all.  
 
Like another recent set of replies having problems with Chrome in This Thread, I have had none of the issues mentioned.  
 
I do keep the Webroot Infrared turned to ON.  
 
It is noteworthy I think that I have had problems with Chrome, but not of this nature.  There have been some updates over the last week or so that had difficulties installing.  Webroot worked fine, and Chrome itself was working, but my CPU was being driven at unreasonable levels for an extended period of time due to the updates installing.
 
For those having problems, I think I would strongly suggest a full clean re-install of Chrome, as I think it possible the issues that are being seen in Chrome are the result of a bad or failed update.

I had the exact same problem and uninstall/re-install did the trick. The uninstall is important because just re-install won't solve the problem.

Hi SAphoto
 
Welcome to the Community Forums...:D
 
Thanks for the feedback...most useful.  That is exactly what we need to enable us to confirm that the information, provided to help users with problems, works/has worked.
 
Hope to see you around?
 
Regards
 
 
Baldrick 

I had the same problem, but only on one of my computers. I tried the suggested heuristics changes but still had the same problem. I finally got things working by going to the Identity Protection/Application Protection section where I found several .dll files associated with Chrome set to deny. After I changed them to protect, Chrome worked fine.

Hi philgould
 
Welcome to the Community Fora...http://www.forumsextreme.com/images2/sHa_yes2.gifhttp://www.forumsextreme.com/images2/sHa_yes2.gifhttp://www.forumsextreme.com/images2/sHa_yes2.gifhttp://www.forumsextreme.com/images2/sHa_yes2.gif
 
Many thanks for your feedback on this issue.  It is most helpful to your fellow users as, as you can see, not everything works in all cases so the more information we have back the better able we, as a Community, are able to help each other.
 
Much appreciated.
 
Regards
 
 
Baldrick

Just to add my little bit....I too had this problem with Google Chrome and found that I had a conflict in my security applications. Webroot will play nicely with most I know, but the free version of Bitdefender isn't one of them; at least for me. I'd forgotten that I'd installed that and when I first installed Webroot I was unable to get anywhere in the Chrome browser. I tried disabling Webroot; didn't help. Only when I browsed my installed apps folder did I stumble upon Bitdefender Free, removed that, and Chrome and I both expressed relief...Chrome more constructively. 
 
Bob

Hi liontamer
 
Many thanks for your feedback on this issue.  As I posted back to philgould this sort of feedback is most helpful to your fellow users...and so is much appreciated. http://www.forumsextreme.com/images2/sSig_thankyou.gif
 
Regards
 
 
Baldrick

Bonsoir cacahouete58
 
Bienvenue a La Communaute...http://www.forumsextreme.com/images2/sBo_bouncing2.gif
 
Ravi de voir que les conseilles marche bien un peu partout...;)
 
Cordialement
 
 
Baldrick