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All my files have been corrupted on my computer and I am getting a message saying that if I visit a web page and pay money I can get my files back.  Has anyone else gotten this???  And is there a way to safe my files on the computer???
Hi Santi2010,

I beleive I saw where @ mentioned for you to open a support ticket.  That is sound advice and they can help you remove the virus.  

 

As for your files, if they have truly been encrypted, I hope you have a good backup.  Most people find that is the only way they can get their files back.

 

Best of luck and I hope you get it sorted,

Dave

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