I loaded webroot on two computers I then built an account 0 pcs show up on the console i do not want to reload the software what do di do
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Hello ?,
Can you do a couple of scans and wait about an hour to see if shows up on the Online Console if not then please Submit a Support Ticket and they will get it sorted for you! This is a free service with an a Webroot subscription.
Kind Regards,
Can you do a couple of scans and wait about an hour to see if shows up on the Online Console if not then please Submit a Support Ticket and they will get it sorted for you! This is a free service with an a Webroot subscription.
Kind Regards,
Just needed to wait both showed
That is entirely possible, depending on how long it was after install when you checked the Account Console. It can take up to 15 minutes for a device to show up on the Console.
It should be noted also, however, that even after the 15 minutes a PC will often not show up until a full scan has been run.
It should be noted also, however, that even after the 15 minutes a PC will often not show up until a full scan has been run.
Thanks for letting us know! 😉
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