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Hello... how am I able to tell if my computer has the virus protection from webroot working for me?

  • January 15, 2016
  • 1 reply
  • 131 views

Hello. My webroot antivirus expired about 2 months ago, how am I able to tell if I'm still protected on my computer. My computer is running slow and it is losing wifi connections too often. Help, please.. Thanks!

1 reply

Ssherjj
Moderator
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  • Moderator
  • January 15, 2016
Hello judyholland52,
 
Welcome to the Webroot Community,
 
If your Webroot subscription expired 2 months ago then Webroot will not be protecting you. Did you renew Webroot recently?
 
Usually the quickest way to check ikf WSA is active and is protecting your system, is to look at the colour of the WSA notification area icon ('W' in a circle and if all is well then the circle should be GREEN).
 
f you need more information then just double click on the notification tray icon and that should open the main WSA app panel. If it looks like the below then all is well and you are being protected:
 


 
Please get back to us and let us know if you have renewed your Webroot subscription.
 
Thanks!