Skip to main content

How can I disable the protection so I can download an iTunes update?

  • November 28, 2015
  • 5 replies
  • 74 views

How do I accomplish the itunes update download.  I have disable all three parts of the program and still receive an error message.  Apple says it is webroot and I need to uninstall and reinstall weroot after the upgrade to get this accomplished.

5 replies

  • Author
  • Fresh Face
  • November 28, 2015
I can't download itunes updates even after I have turned all three parts of webroot off.  Anybody know hoe to get the itunes update completeed

edwin_eekelaers
Popular Voice
Forum|alt.badge.img+6
download it on another machine perhaps?

RetiredTripleHelix
Gold VIP
Forum|alt.badge.img+56
Hello and Welcome to the Webroot Community!
 
Where are you downloading it from? http://www.apple.com/itunes/download/ I have no issues downloading do you have any other security software running with WSA?
 
Thanks,
 
Daniel ;)
 


Jasper_The_Rasper
Moderator
Forum|alt.badge.img+54
I am with Triple Helix with this. I have been using iTunes for years and I have never had a problem or had to turn off WSA, it is has been totally trouble free.

tMc9072
Popular Voice
Forum|alt.badge.img+8
  • Popular Voice
  • November 28, 2015
Hello ?
Check #3. No problems with Apple either. :(
 
Theresa