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How do I delete a computer that I sold?

  • December 9, 2015
  • 3 replies
  • 56 views

I sold a computer and need to delete it and add a new one in Webroot.

Best answer by BurnDaddy

Hello ?,
 
Welcome to the Webroot Community,
 
This will require you to log into your Web Console.
 
Please have a look at this KB Article, it will show you how to deactivate your PC.
 
To install on your new PC please follow these directions:
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Install with the new installer, enter your Keycode.
  • Let it finish it's install scan
  • Reboot once again
 
Hope this info helps. If you still need assistance please don't hesitate to ask. :)
 
bd

3 replies

  • Answer
  • December 9, 2015
Hello ?,
 
Welcome to the Webroot Community,
 
This will require you to log into your Web Console.
 
Please have a look at this KB Article, it will show you how to deactivate your PC.
 
To install on your new PC please follow these directions:
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Install with the new installer, enter your Keycode.
  • Let it finish it's install scan
  • Reboot once again
 
Hope this info helps. If you still need assistance please don't hesitate to ask. :)
 
bd

  • Author
  • Fresh Face
  • December 9, 2015
Yep. Got it done.

  • December 9, 2015
Hi ?,
 
Thanks for letting us know, we really appreciate it. ;)
 
bd