Hello Sillygmama41,

 

Welcome to the Community Forum,

 

Can you tell me what browser you are using? Are you asking for the Password Manager toolbar? Or the Webfilter Toolbar?

 

The PM Toolbar is installed as part of the main WSA installation   If you are having problems with just the toolbar please follow the steps below to reinstall the toolbar.

 

1.  Download and save the installer to your desktop using this link:



http://download.webroot.com/toolbarfix.exe



2.  Double click the toolbarfix.exe file to launch the installer



3.  Follow the prompts until the window displays “Process reports success.  Please restart your browser if it is open. Done!”



4.  Press the Finish button.



At this point the toolbar should be installed to supported Firefox, Chrome and Internet Explorer browsers.  If necessary please restart your browser to see the toolbar.  It will be a small grey W until you log in.  After login (using your Webroot Web Console credentials) the button turns green.

 

If this isn't what you need then please get back to us.

 

Kind Regards

 

 

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