Webroot has found a "leak" in explorer.exe, how do I fix this problem?
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Hi mu5t8ng
Welcome to the Community Forums.
I take it that you have got this notification from running the System Analyzer feature? If that is the case then I would ask what OS are you running and would you go to the Task Manager, open it and go to the Processes tab, find the entry for explorer.exe, note the memory usage displayed and post that back here?
That should help us determine if you do indeed have a memory leak or not.
Many thanks in anticipation.
Regards, Baldrick
Welcome to the Community Forums.
I take it that you have got this notification from running the System Analyzer feature? If that is the case then I would ask what OS are you running and would you go to the Task Manager, open it and go to the Processes tab, find the entry for explorer.exe, note the memory usage displayed and post that back here?
That should help us determine if you do indeed have a memory leak or not.
Many thanks in anticipation.
Regards, Baldrick
Even without any further information I feel quite sure you are running Windows 8 x64 and it's the known issue with explorer.exe consuming an excess amount of RAM.
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Explorer-exe-using-up-to-300mb-RAM/td-p/60523
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Explorer-exe-using-up-to-300mb-RAM/td-p/60523
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