Skip to main content
To Customer Support To Customer Support
I have several PCs & laptops on my PC Security list that I no longer own. How do I remove them? I am registered as an administrator, but see no "advanced" tab.

 

Thanks in advance.
Hello there bdcne, welcome to the Community!

 

Please take a look at this KB Article.  I think it will help guide you to removing the devices you no longer own, as well as make sure that the software has been uninstalled from them should they ever be connected to the internet.
Thank you so much! That link was really helpful.

It helped me to realize that I had admin rights under "SecureAnywhere Console", but was "basic" under "PC Security Console".

I changed basic to admin and was finally able to see the "commands" tab and de-activate some computers.

 

Thanks again for your help.
You are welcome!  We are always happy to help any time we can 🙂

Reply


Terms & Conditions