How do I stay on Essentials (or should I say Internet Security Plus) when I renew my license?

You can call Webroot Consumer Sales on Monday and they will be happy to help you!
 
TH

Hi TH
 
Thanks...I was thinking that and whilst I suppose that is a good way to go I think that there is a need for definitive statement from Webroot as to exactly where renewing users are.  There does not seem to be any clarity here.
 
Also, and what is not helping is...and I may be dreaming here, that I think that what is now included in each version has changed aagain...slightly...from that which was announced at the time of the version name changes, i.e., Antivirus & Complete are cited as including a firewall whilst Internet Security + does not (or at least that is what one sees on here http://www.webroot.co.uk/En_GB/consumer.html 
 
yet if you look here http://www.webroot.co.uk/En_GB/consumer-compare.html  you will see that all three have a "Firewall and network connection monitor".
 
So am super noneplussed about this all (at 2 months from renewal...thought I would start the process early).  It was oh so much easier back in the Prevx3 days...;).
 
Regards
 
 
Balders

Yes all 3 now have Identity Shield and Firewall it`s just a mistake on the UK website and the US site shows the same error with  http://www.webroot.com/En_US/consumer-compare.html and http://www.webroot.com/En_US/consumer.html , Internet Security Plus has the Password Manager while the new Complete will be the only one with Back-Up & Sync with 25GB after the complete conversion to there own system and other Tools like the System Cleaner and System Analyzer.
 
HTH,
 
TH

Yes they do! ;)
 
United Kingdom Contact
 
Consumer Sales
Purchases & Renewals
+44 (0) 870 141 7070
 
TH

Cheers TH, much obliged.