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Bot a new desktop and installed Webroot as per salesperson recommendation. My Seagate external drive works and I can transfer files to/from the drive. However, after installing the Seagate Manager software the manager does not recognize the drive. An internet page suggested aggressive anti virus might be blocking the program.
Hello and Welcome to the Webroot Community!

 

Can you please do a Reboot of your system and then do a scan with WSA and after that try again, if that doesn't work check to see if it's being monitored: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C10_SystemControl/CH10b_ControllingProcesses.htm

 

Thanks,

 

Daniel 😉

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