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How do you remove a computer from your account?

  • November 8, 2014
  • 2 replies
  • 56 views

Hello I was wondering how you remove a computer from your account when it is no longer a usable computer?

2 replies

shorTcircuiT
Gold VIP
  • Gold VIP
  • November 8, 2014
Hello computergrad, welcome to the Community!
 
This is pretty quick and easy to do.  Take a look at this KB Article, it should walk you through it.
 
I hope this helps!

Baldrick
Gold VIP
  • Gold VIP
  • November 8, 2014
Hi computergrad
 
Welcome to the Community Forums.
 
EDIT: RATS...David has gotten there first...AGAIN :@
 
Deactivating a PC removes it from the PC Security panel and removes the SecureAnywhere application from
your computer.

To deactivate SecureAnywhere on a PC:
 
1. Open your browser and go to my.webrootanywhere.com.
2. Click the PC Security tab or Go to PC Security.
3. Click the PC you want to deactivate.
4. Click the Commands tab, then click Deactivate.
5. In the warning dialog, click Confirm.  The computer is deactivated as soon as it receives the command, which should be only a minute or two.

One very important point to stress is that deactivating a PC is not reversible; that is, you cannot reactivate it without reinstalling the software.
 
I hope that is of assistance?
 
Regards
 
 
Baldrick