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webroot password manager says deactivated but subscription says 358 days remaining
Hi thelarryp

 

Welcome to the Community Forums.

 

What leads you to believe that the Password Manager is deactivated? A little more information on what you are seeing and also which browser(s) you are using would be of assistance in determining what the issue is.

 

Can yo see the PAssword Manager icon displayed in the browser or has it gone 'missing'?  And also have you check in the Extensions/Addons Manager for the browser(s) in question to see if it is installed but just not enabled?

 

Many thanks in anticiaption of your responses.

 

Regards, Baldrick
If I may add a couple of questions.

 

With 358 days remaining, have you just purchased a new key code or renewed an existing one?

 

If it is a renewal, was the renewal directly through Webroot or was it through Best Buy?

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