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I have an older version of Webroot that I tried to delete and it wouldn't let me.  Now I have a new registration code and CD and I can't get it to load.  How do I get this to work?
Hello ?

 

Welcome to the Webroot Community,

 

Please follow these instructions below.

 

EDITEDYou do not need the CD.. Is Webroot still installed? Is it showing in All Programs?

 

If you have a new keycode, you can activate it as follows:


  1. Open SecureAnywhere.
     
  2. Click the gear icon next to My Account. Your account panel displays.

    http://sw.nohold.net/Webroot/Images/myaccountdetails.png
     
  3. Under Activate a new keycode, enter the keycode you want to add and click Activate.

    Note: your keycode is a string of 20 alphanumeric characters. It is unique and holds the information about your subscription. You may choose to copy and paste your keycode when prompted, to ensure that the characters are entered correctly.

If you would like to also add your keycode to your online management account, click here for instructions.

 

Hope thois helps?
I appreciate the instructions how to enter a new key code from a newly purchased CD.   I have a Best Buy Rewards certificate that I will apply towards a new Webroot CD, for a years subscriptions to protect 3 PC's.   The Best Buy Rewards expires 2/9/16.  When I am notified of renewal by Webroot in January, I will wait for actual expiration date and then type in new Key Code as explained.  Sounds like a plan to me!
Hello there!

 

Yes sounds like a plan! Just holler if you need anything else! 😉

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