@ wrote:

I cannot figure how to get the Webroot Icon back on my IE toolbar.  It was there before I had the Geek Squad work on my computer and the program is still installed.

Hello twessling,

 

Welcome to the Community,

 

 

Most of the time restoring the Webroot Toolbar is pretty easy.  First is simply to go into your browser add-ons/extenions and see if it is actually still there but merely disabled.  If it is there, just enable it, close the brower and restart it.

 

If the extension is missing, download and run toolbarfix.exe.  This is simply a utility that will remove or install the extensions on Internet Explorer, Chrome and FireFox.  Once downloaded, you will need to close any open browser windows before running the utility.  Once you have run it, open your browser.  You will probably be prompted by the browser about a new extension being added and to enable it, but if not go back to the extensions setting and enable it manually.

 

 

Please let us know if this works or if you still need help!

 

 

Best Regards,

 

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