I just renewed my subscription, but am still getting the tan warning screen , with 365 days left verses the 9 days
before I renewed. The "account" link has an atteniton symbol in front of it..What am I missing...should be green ??
..
I just renewed my subscription, but am still getting the tan screen warning screen, with365 days
+62Hello ?,
Welcome to the Webroot Community,
Essentially, Brown, mean that an important function has been disabled. Please see here for additional information on the statuses.
If you look to the left of each of the tabs , i.e., PC Security, Identity Protection, etc. you should see one or more with a Yellow triangle/exclamation mark symbol to the left of the title...if you click on the title that will reveal the status of the Shields covered by the tab and one or more of them will be OFF.
Click on the relevant slider to try to re-enable the Shield(s) concerned.
Hope that helps?
Welcome to the Webroot Community,
Essentially, Brown, mean that an important function has been disabled. Please see here for additional information on the statuses.
If you look to the left of each of the tabs , i.e., PC Security, Identity Protection, etc. you should see one or more with a Yellow triangle/exclamation mark symbol to the left of the title...if you click on the title that will reveal the status of the Shields covered by the tab and one or more of them will be OFF.
Click on the relevant slider to try to re-enable the Shield(s) concerned.
Hope that helps?
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