I keep getting a message when I log in that the application is unavailable and to wait 5 minutes. When I wait 5 minutes, it is more of the same. Any suggestions?
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Hello @
Welcome to the Webroot Community,
Have you made any changes to your online password? Have you renewed Webroot?
Could you please run a default scan, maybe your online account needs to communicate with the client software? It might fix your issue.
Otherwise you may need to file a Trouble Ticket to have Webroot Support reset some things at the back-end. This is free of charge with an active subscription,
Hope this helps,
Kind Regards,
Welcome to the Webroot Community,
Have you made any changes to your online password? Have you renewed Webroot?
Could you please run a default scan, maybe your online account needs to communicate with the client software? It might fix your issue.
Otherwise you may need to file a Trouble Ticket to have Webroot Support reset some things at the back-end. This is free of charge with an active subscription,
Hope this helps,
Kind Regards,
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