Hello @,

 

Welcome to the WEbroot Community,

 

Yes Webroot could be blocking your wireless printer.

 

Well the best way would be to Submit a Support Ticket so they can get the files Whitelisted. For now check these places to see if it's being under Deny or Monitored and Set to Allow! 

 

Identity Shield: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C6_IDProtection/CH6c_ManagingProtecte...

 

System Control: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C10_SystemControl/CH10b_ControllingPr...

 

And if you are using Win 7 and older OS's check the Firewall as well: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C4_Firewall/CH4c_ManagingActiveConnec... you will not see this info on Windows 8.1

Please see here for the reason why: https://community.webroot.com/t5/Ideas-Exchange/Outbound-connections-fw-control-in-Win-8-Win-8-1/idi...

 

Hope this helps,

 

Kind Regards,,

 

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