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I purchased a Webroot CD after my subscription expired with Best Buy; can't get notification off and internet security plus cd to automatically run.  What am I doing wrong?  I installed it on the hard drive.
Hello ?,

 

Welcome to the Webroot Community,

 

If you have a new keycode, you can activate it as follows:


  1. Open SecureAnywhere.
     
  2. Click the gear icon next to My Account. Your account panel displays.

    http://sw.nohold.net/Webroot/Images/myaccountdetails.png
     
  3. Under Activate a new keycode, enter the keycode you want to add and click Activate.

    Note: your keycode is a string of 20 alphanumeric characters. It is unique and holds the information about your subscription. You may choose to copy and paste your keycode when prompted, to ensure that the characters are entered correctly.
If you would like to also add your keycode to your online management account, click here for instructions.

 

Also with the purchase of a new keycode you will need to Contact Support to transfer your Passwords from your old keycode to your new keycode.

 

Hope this helps and if not please get back to us.

 

Kind Regards,

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