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I received an alert from Cox my ISP about a ZBOT on one of my computers. Do I need to worry?

  • September 2, 2015
  • 1 reply
  • 31 views

I received an alert from Cox that they detected the presence of the ZBOT virus on one of my computers. I have Webroot running in the background of all my computers. What should I do?
 
Thanks.
 
Jon

1 reply

Ssherjj
Moderator
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  • Moderator
  • September 2, 2015
Hello ?,
 
Welcome to the Webroot Community,
 
Webroot really gives you a great protection against malware....
 
But it's hard to say if it would have prevented a Zbot infection, as there are countless different versions and no security software can detect/prevent 100% of all threats.  Webroot does have  journaling/rollback-feature that is able to revert all changes made by Zbot ,if indeed you have this.
 
Please submit a Support Ticket free of charge and they will gladly check this out for you!
 
 
Hope this helps,
 
 
Kind Regards,