IE 11 locks causing page to need recovery

Hello ?,
 
Welcome to the Webroot Community,
 
May I ask how do you know it's the Webroot Filter? Do you use any other browsers? Have you disabled the Webroot Webfilter? And are you having any problems when disabling this?
 
 
I think you could do a uninstall/clean install which will only take you under 5-10 minutes.Do you want to try that? If you do I will send you exact instructions how to do so. Otherwise you could submit a Support Ticket free of charge with an active subscription and they will look at your logs to see what's going on.
 
Let me ping ? do you have any information concerning this?
 
 
Best Regards,
 
 
 
 

Hello there!
 
I think Sherry has a good idea and do a re-install of WSA and see if that helps.  If not, consider going the Trouble Ticket route.

Hello ?,
 
Thank You ?!
 
Encase you want to try this here are the instructions. Ok?
 
Please follow the steps closely!
 

• Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
• KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
• Download a Copy Here (Best Buy Subscription PC users click HERE)
• Uninstall WSA and Reboot
• Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
• Let it finish it's install scan
• Reboot once again

Please let us know if that resolves your issue?
 
Thanks,