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Installing WSA on an infected machine

  • December 3, 2015
  • 3 replies
  • 29 views

edwin_eekelaers
Popular Voice
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Has anyone already deliberately tried to install WSA on a machine infected with a PUA? Got ( not my own machine 😃 -) a pc that has a few PUA's on it and it's running Symantec ( sorry for mentioning that one here ). I'm pondering about possibly installing a trial version on that machine after using symantec. But waiting's a pain in the **** as symantec is so slow :$

3 replies

acooldozen
Bronze VIP
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  • Bronze VIP
  • December 3, 2015
Delete Symantic/Norton using their complete removal tool available at.....
 
https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us
 
then download and run the Junkware removal tool at........
 
~snip No links to other Anti-Malware tools please ? see Community Guidelines snip~
 
Restart machine then, Download and install the PAID version of Webroot Secure Anywhere and WHOSEVER worries are over!

edwin_eekelaers
Popular Voice
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  • Author
  • Popular Voice
  • December 3, 2015
thanks acooldozen . Problem's solved now. The HD has expired so no worries about PUA's or malware. What a strange coïncidence

RetiredTripleHelix
Gold VIP
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? no links to other Anti-Malware tools so I removed it from your post above.
 
Note from the Community Guidelines:
 
"The Webroot Community should be used to share information about issues relating to Webroot, Webroot products and services and Internet security generally. Please do not attempt to promote a separate organization or cause.  Links to third-party security vendors will be removed."
 
Thanks,
 
Daniel ;)