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Is any experiencing a slow internet connection?

  • November 13, 2014
  • 1 reply
  • 51 views

Since installing webroot my ionterent uplaod and download speeds have signifcantly reduced.  When I enter an address it takes several seconds of the load wheel spinning backwards before it move forward and uploads.  Is any else experiencing this issue?  What can I do about it?

1 reply

Ssherjj
Moderator
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  • Moderator
  • November 13, 2014
Hello snidley12,
 
Welcome to the Community,
 
Would you want to try a clean ionstall of Webroot?
 
Can you please do a clean reinstall of WSA and Please follow the steps closely!
 
  • Make sure you have a copy of your Keycode
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Please let us know if that resolves your issue?
 
Best Regards,