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Is webroot run by Geek Squad. Am I renewing webroot or signing up for Geek Squad services?

  • April 27, 2015
  • 2 replies
  • 26 views

My webroot screen says it will expire in 21 days.  Had a button to "renew now", which I clicked on, however, info came up for the Geek Squad.  So than I wondered if I was renewing my webroot or signing up for Geek Squad Services.  It also said it would automHatically renew each year, which I'm not crazy about.  How do I renew my webroot internet security?

2 replies

Rakanisheu Retired
If you originally got your subscription from Best Buy you will go through them. If you bought it from us you can renew with us. 

acooldozen
Bronze VIP
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  • Bronze VIP
  • April 27, 2015
Or conversley you can purchase a new key from Webroot, wait until current key expires, uninstall the Best Buy version, then install the Webroot direct version along with the new key code!