So i just got this laptop unistalled Crapaffey that was pre loaded and installed Webroot. My problem is it is seeing some the drivers as viruses and wants to remove them.
If I let it remove the files my laptop wont boot up into windows 8 which is pre loaded....
Is there a way I can tell Webroot to ignore these files I just want a good AV and have no issues on my desktop with windows 8.
Solved
Lenovo g580 problems
Best answer by RetiredTripleHelix
Hello solduios and Welcome to the Webroot Community Forums. ;)
Can you please Submit a Support Ticket so they can have a look at your scan logs it could be a simple issue as Whitelisting the files that are being detected and to make sure it's not Malware.
Thanks,
TH
View originalCan you please Submit a Support Ticket so they can have a look at your scan logs it could be a simple issue as Whitelisting the files that are being detected and to make sure it's not Malware.
Thanks,
TH
+56Hello solduios and Welcome to the Webroot Community Forums. ;)
Can you please Submit a Support Ticket so they can have a look at your scan logs it could be a simple issue as Whitelisting the files that are being detected and to make sure it's not Malware.
Thanks,
TH
Can you please Submit a Support Ticket so they can have a look at your scan logs it could be a simple issue as Whitelisting the files that are being detected and to make sure it's not Malware.
Thanks,
TH
1 person likes this
Welcome to the forum solduios!
If there is ever a question of infection or program that needs to be whitelisted/blacklisted, Opening a Support Ticket is the way to go. Thanks TH!
If there is ever a question of infection or program that needs to be whitelisted/blacklisted, Opening a Support Ticket is the way to go. Thanks TH!
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