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login issues

  • March 14, 2021
  • 1 reply
  • 252 views

When I try to sign into my account on the app on my iPhone, it seems to go well then it logs me out right after and takes me right back to sign in again.  Why is this happening?

Best answer by TripleHelix

Hello @amberack78 

 

I’m not sure as I don’t see that happening from my PC using Firefox Browser. Try on another device and if it continues please Submit a Support Ticket and ask them and they will sort it out for you.

 

Thanks,

1 reply

TripleHelix
Moderator
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  • Moderator
  • Answer
  • March 14, 2021

Hello @amberack78 

 

I’m not sure as I don’t see that happening from my PC using Firefox Browser. Try on another device and if it continues please Submit a Support Ticket and ask them and they will sort it out for you.

 

Thanks,