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Lose Internet Immediatetly


I lose internet immediately when connecting to Webroot

Best answer by TripleHelix

Hello ​@WWillow 

 

That sounds very odd so I would suggest you contact Webroot Support Directly by phone or via the Support Ticket system to get this sorted.

 

https://www.webroot.com/us/en/support/home-contact

 

Thanks,

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5 replies

TripleHelix
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  • March 17, 2025

Hello ​@WWillow 

 

That sounds very odd so I would suggest you contact Webroot Support Directly by phone or via the Support Ticket system to get this sorted.

 

https://www.webroot.com/us/en/support/home-contact

 

Thanks,


  • Author
  • Fresh Face
  • 2 replies
  • March 18, 2025

I contacted support. Had to change the protocol to L2TP … Works fine now


TripleHelix
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  • March 18, 2025

Great to hear and this issue was from your VPN service or are you using Webroot Wi-Fi Security VPN?


  • Author
  • Fresh Face
  • 2 replies
  • March 19, 2025

Using Webroot Wifi Security


TripleHelix
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  • March 19, 2025
WWillow wrote:

Using Webroot Wifi Security

Thanks!