I'm getting these ads on my phone every 10 minutes (really bad ones too)
ran a check several times and SecureAnywhere isnt detecting anything.
membership expires is 27 days. if SecureAnywhere doesnt fix it there is no way I am renewing my subscription
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Hello boyjenius, Welcome to the Webroot Community Forum.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
i reached out to support. thanks so much
The following steps may help
- Open Webroot SecureAnywhere.
- Click on 'Advanced Settings' from the top right.
- Select 'Scan Settings' from the left side.
- Unselect the option “Detect Potentially Unwanted Applications”
- Click on the Save button (you may have to enter in a CAPTCHA)
- Reselect the option to “Detect Potentially Unwanted Applications”
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