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My Account

  • October 12, 2012
  • 3 replies
  • 69 views

Hi Folks
I have just reinstalled WSA due to a problem withProtected Websites again. The programme appears to be working OK but when I try to access My Account it will not accept my Security Code.
Help!!!
John

Best answer by Myford

Hi Mike
Thanks for the reply.
After I had reinstalled WSA I found that My Account would not accept my Security Code. Also, at the same time I realised WSA had updated to ver: 27. I forgot about the problem and next time I tried to access My Account the system worked OK!
Another of life's little mysteries :-)
Best Wishes
John
 

3 replies

MikeR
  • Retired Webrooter
  • October 15, 2012
Hello Myford,
 
Have you tried the "Can't log in?" button and then resetting your security code?
 


  • Author
  • New Voice
  • Answer
  • October 15, 2012
Hi Mike
Thanks for the reply.
After I had reinstalled WSA I found that My Account would not accept my Security Code. Also, at the same time I realised WSA had updated to ver: 27. I forgot about the problem and next time I tried to access My Account the system worked OK!
Another of life's little mysteries :-)
Best Wishes
John
 

MikeR
  • Retired Webrooter
  • October 15, 2012
No problem!
 
Let me know if anymore mysteries present themselves and if you need assistance. 😉