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my computer is running very slow and webrootnsays I have no virus what can I do

  • September 21, 2015
  • 1 reply
  • 27 views

I have a mac osx and webroot says no virus but is running very slowly

1 reply

Ssherjj
Moderator
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  • Moderator
  • September 21, 2015
Hello ?,
 
Welcome to the Webroot Community,
 
It's hard to say why your Mac is running slow. Did this just happen after installing Webroot?
 
Edit: It's possible that you have adware or what we call PUAs
 
My best advice would be to submit a Support Ticket free of charge with an active Webroot subscription and they will look into this for you.
 
Hope this helps and please do keep us posted ok?
 
Thanks!