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My husband recently changed the name of our Linksys Router, now my LInksys WebRoot will not scan my computer.  I get the message "The scan failed.  SecureAnywhere cannot reach the internet to obtain threat information".  What can I do?
Hello  and Welcome to the Webroot Community Forums!

 

Best thing to contact Webroot support:

http://www.webroot.com/us/en/support/contact

 

 

 
Are you able to get online otherwise?

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