My husband recently changed the name of our Linksys Router, now my LInksys WebRoot will not scan my computer. I get the message "The scan failed. SecureAnywhere cannot reach the internet to obtain threat information". What can I do?
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Hello and Welcome to the Webroot Community Forums!
Best thing to contact Webroot support:
http://www.webroot.com/us/en/support/contact
Best thing to contact Webroot support:
http://www.webroot.com/us/en/support/contact
Are you able to get online otherwise?
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